Privacy Policy

Information We Collect

We collect personal and non-personal information to provide our services efficiently and improve your experience.

Personal Information

We may collect the following details when you contact us, submit forms, or request our services:

• Full name
• Phone number
• Email address
• Company name
• Service requirements (e.g., business setup, visa services, PRO services)
• Documents required for UAE government processes
• Payment information (processed securely through third-party providers)

Automatically Collected Information

When you visit our website, we may collect:

• IP address
• Browser type
• Device information
• Pages visited on the website
• Time spent on the website
• Cookies and tracking data

This information helps us analyse website performance and enhance user experience.

How We Use Your Information

We use your information for the following purposes:

• To respond to enquiries and provide requested services
• To process business setup, licensing, visa, and government documentation
• To improve our website and customer experience
• To communicate updates, promotions, or service-related information (you can opt out anytime)
• To comply with UAE legal and regulatory requirements
• To enhance security and prevent fraudulent activities

Sharing Your Information

We do not sell or trade personal data. However, we may share your information with:

• UAE government authorities (e.g., DED, MOHRE, Immigration, Free Zone authorities)
• Trusted partners or service providers assisting with visa processing, documentation, or payments
• Legal or regulatory bodies if required by law
• Hosting or analytics providers who support website operations

All third-party partners follow strict confidentiality and data protection standards.

Cookies & Tracking Technologies

We use cookies to:

• Improve website performance
• Understand visitor behaviour
• Personalise your experience

You may disable cookies in your browser settings, but some website functions may not work properly.

Data Security

We follow industry-standard security practices to protect your information from:

• Unauthorised access
• Loss or misuse
• Alteration

Although we take strong measures, no online system is 100% secure. We continuously improve our security protocols.

Your Rights

You have the right to:

• Request access to the personal data we hold
• Request correction of inaccurate information
• Request deletion of your data (where legally allowed)
• Withdraw consent for marketing communications

To exercise these rights, contact us using the details provided below.

Data Retention

We retain your information only as long as necessary to:

• Provide services
• Fulfil legal obligations
• Maintain business records

Once no longer needed, your data is safely deleted or anonymised.

Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices of third-party websites. Please review their policies before sharing any information.

Updates to This Privacy Policy

Changes to this Privacy Policy may occur periodically, and any updates will be posted here for your reference. Any amendments to this policy will be reflected in the date shown above.
If you continue using our website after changes are made, it will indicate your acceptance of those changes.

Contact Us

For questions, concerns, or privacy-related requests, contact us at:

Pure Docs Business Consulting Services
Phone: +971 4 884 3055
Email: info@puredocsservices.com
Website: www.puredocsservices.com